|Will my personal/business information be private?
Yes, our website is secure and we keep your information confidential.
Only our partners (i.e., Paypal, UPS) have access to your information
in order to complete your transaction. We do not sell information
to other vendors.
Who can I contact if there is a problem?
Please email us at email@example.com
Or call Toll-Free: 1-800-480-1277
How do I order?
Online, Fax or Phone options, (click here)
What guarantee do I have?
(See guarantee policy)
How do I return or replace an item?
(See return policy)
When is the sales department open for calls?
We are open Monday to Friday from 9 am to 5 pm, Pacific Standard
What methods do you have for shipping?
We use UPS. (See shipping information)
How long will it take to process and ship the order?
Usually 7 to 14 days from time of order until you receive the shipment.
Can I have my order Express Shipped?
Yes, see our shipping information.
Can you ship to a P.O. Box?
Sorry, UPS cannot deliver to P.O. Boxes.
I am having difficulty adding my selections to the Paypal "Shopping
Cart". What can I do?
If you are having difficulty adding your selections to the shopping
cart, please call us at 1-800-480-1277 with the information of the
product you would like to order, and a sales representative will
be happy to assist you.
Can I pay for my order with a check or money order?
Yes, just go to our printable Fax/Mail Order
Form, print it out with your information and mail it to us with
your check or money order.
Please email us at: firstname.lastname@example.org
or call Toll-Free: 1-800-480-1277
with any other questions you may have.